MIKA&CO

Checklist · free to read

The CRO checklist: 77 behavioral checkpoints

Above the fold

  • Does the first viewport answer in three seconds: what is it, who is it for, why now?
  • Does the headline name an outcome instead of a product name?
  • Is there exactly ONE visual focal point (no slider, no badge wall)?
  • Is the first CTA an invitation rather than a purchase command?
  • Does the LCP element load in under 2.5 s on 4G?
  • Is there a proof element (number, review, press) within sight of the headline?

Product page (PDP)

  • Does the strongest proof sit directly after the strongest claim?
  • Does every top objection (size, effect, shipping, returns) have its own block?
  • Are reviews filterable by audience attributes (size, skin type, use case)?
  • Does image one show the result of using the product rather than the packaging?
  • Is there a scale image (product in hand)?
  • Are delivery time, returns and guarantee shown as microcopy under the buy button?
  • Is there a second buy button after the proof block?
  • Is a bundle anchor set (set next to single item)?
  • Is the price framed in small units where useful (per portion, per day)?
  • Is the variant choice curated (marked bestseller) rather than all equal?

Cart

  • Does a progress bar show the distance to free shipping?
  • Are cross-sells complements (accessories) rather than alternatives?
  • Do cross-sell prices sit below 30 % of the main product?
  • Are trust line, payment methods and returns in the cart, and nothing else clickable out?
  • Does the cart persist across devices?

Checkout

  • Are all costs known before checkout (no surprises in step three)?
  • Is guest checkout available without forcing an account?
  • Are express payments (Shop Pay, PayPal, Apple Pay) at the top?
  • Are invoice and direct debit available for German-speaking markets?
  • Does browser autofill work in every field?
  • Do fields validate live instead of after submit?
  • Has every non-essential field been removed?

Psychology layer (every page)

  • Loss aversion: is it visible what is lost without buying (state, deadline, stock)?
  • Anchoring: is the first visible price a deliberately chosen one?
  • Social proof: does proof sit at the point of doubt rather than in the footer?
  • Zero risk: is the guarantee concrete (date, mechanism) and visible at the buy button?
  • Choice: is there a marked recommendation per decision?
  • Von Restorff: does exactly one element stand out per viewport?
  • Fluency: does the visitor have to calculate, guess or search anywhere?

The full internal list runs to 200+ triggers prioritized by funnel stage and industry, and it runs in every one of our projects. If you want to know which ten points are costing your shop the most: the free audit puts a number on it within a week.

What happens next

  1. 1

    Fill in the form

    Five fields, two minutes: company, shop, revenue range, platform, what is going on.

  2. 2

    20-minute intro call

    We find out whether this fits. Shops on our decline list get a decline, not a pitch.

  3. 3

    Phase C starts

    Seven days later you have your baseline, break-even ROAS and the three biggest leaks in euros. Then you decide.

No contract before Phase C. Reply within 24 hours on business days.